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Engineering
Capabilities and Services
PCB Assembly

Customer Focus Team

 

A key point for HTS is that to understand how your business functions in order to be able to best align to your business strategy.

On engagement, HTS will appoint a product manager who will establish various communication channels to quickly understand your needs.

As an interface between customers and HTS, the product manager works hard to expand your business and to gain your confidence based on our ability to support you at all levels, i.e. communication, quotation, prototype, quality and supply chain.

The product manager will rapidly meet, manage and drive a customer focus team (CFT) unique to your requirements.

A typical CFT is comprised of by Product Management, Supply Chain, Quality and Production Engineering, each of which is fully encouraged to enhance the channel of communication with their customer’s counterpart to avoid misunderstanding or delay.

The CFT will address all issues swiftly to ensure that your needs and your expectations be fulfilled. HTS efficiency can be measured by on-time deliveries and quality performances.

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